State Farm® Insurance Agent Jay Young

"She was wonderful and provided phenomenal service."

"Amber took great care of me when I traded cars."

"Rep Amber responded immediately to my call and request for a letter to obtain my vehicle title from the MVA. She's didn't miss a beat despite her working virtual. In minutes she sent me a letter with signature and made arrangements for me to pick the letter up. Amazing and above and beyond customer service!!!"

"Jay Young is very lucky to have Amber Elliott-Cruz working for him and State Farm. She was absolutely awesome! Amber was knowledgable to answer all of my my questions. No question was unwelcome and answers were so promptly, pleasantly and responsively provided. She also gave advice about how to bundle coverages and save money, my overall coverage needs, listening first and recommending second. Plus Amber ia all about offering outstanding cuatomer service. She did not leave it to me to advise car leasing companies or my mortgage administrator of the change to State Farm or pull amd provide the proofs of coverage. Amber handled it all for me, and with good humor and smiles. She even handled sending new insurance cars to me so I did not need to go online, download an app or set up an account. She handled it! Although I will go set up an account, I did not need another "to do" at this time. I cannot more highly recommend Amber! I am a very happy new customer plus I saved several hundred dollars by moving to State Farm!"

"From first encounter, Amber was very professional, empathetic, pleasant and set the tone for a welcoming conversation. She listened to my concerns and quickly provided me with the information I needed."

"Fantastic making sure im insured THEY HAVE OUTSTANDING SERVICE IM HAPPY 😊 THANKS STATEFARM"

"It was a real pleasure working with Marcie. She was able to answer all my questions and help me resolve my issues with MVA. Thank you so much"

"Marcie was very helpful with policy changes. She made sure I was heard and gave suggestions to help with my goals. Thank you Marcie for taking the time to treat me with respect and outstanding customer service."

"I appreciate them working with me through difficult times and I couldn’t and would not recommend anyone else."

"State Farm agent Jay Young and team, Specifically Amber, went above and beyond to maintain my business. Explaining the ins and outs of auto insurance and providing me with a fair quote for coverage. They are diligent on sending notifications and reminders to ensure there are no lapses in coverage. They are always responsive to any questions that I may have."

"Great customer service!!"

"Was shopping around for new providers and was told about State Farm and how good Amber is it helping people get the most competitive rates. Amber was able to get me a much better rate than I was currently getting, she was extremely professional, courteous, and attentive to detail. She Was even getting excited because she was able to save me money. Very glad for the switch and look to do business for many years to come"

"Sastifecho con el servicio"

"Very thorough and straight forward. Very Professional and explained all line items and details of policy. Also explained alternatives and the implications of various policy options. Extremely pleased with customer service and expertise of Jay Young State Farm Agency."

"Very helpful and friendly."

"I strongly recommend Jay Young as your insurance agent. He offered exceptional service and guided me through every step with expertise and care. His attention to detail and commitment to making the process seamless make him the ideal choice for anyone seeking reliable and comprehensive insurance support."

"Jay ‘s assistant was very patient and knowledgeable. She worked me through my homeowners policy and discovered several inconsistencies, which saved me a great deal of money. She also explains step-by-step as we went and answer questions. This woman is brilliant and Deserves a bonus"

"Amber is awesome!!!!"

"Amber was very helpful and pleasant to work with. Thank you!"

"It is pricey however great customer service and they will work with you to make sure you get what you need and make sure they do whatever they can to help make the price more manageable"

"I came to this place I am more happier that i came to this place. Amber help my wife and I in our insurance she treated us like we were family. I recommend this place specially I recommend amber."

"Marcie have great customer service and was very helpful with everything needed help with"

"Working with Customer Service Manager, Marcie, was awesome. Very caring and took the time to explain everything."

"As always, my recent experience with State Farm was wonderful. Their team consistently provides exceptional service, making each interaction smooth and stress-free."

"Just wanted to share I always get great customer service for any questions or concerns I have they always get answered in a timely manner. When my agent retired I was very nervous about switching to another agent but everyone at this office is very sweet. I usually talk with Marcy she's very sweet and helpful. Thank you guys for taking care of me."